Frequently asked questions
Have Questions? We've Got Answers.
Find answers to the most common questions about our waste collection, recycling, billing, and scheduling services. If you can't find what you're looking for, our support team is always ready to help.
What services do you provide?
We offer residential, commercial, and industrial waste collection, scheduled waste pickups, recycling services, waste transportation, and environmentally responsible disposal solutions.
Can I schedule a one-time pickup?
Yes. We provide one-time waste collection services for homes, businesses, construction projects, and special events. Please contact our customer support team as soon as possible.
Which areas do you serve?
We provide waste management services across our designated service areas. Contact us to confirm whether your location is covered.
You can request a free quote through our website by completing the Request a Quote form or by contacting our customer service team directly.
Do you provide services for businesses?
Yes. We offer customized waste management solutions for offices, restaurants, schools, hospitals, hotels, factories, warehouses, and industrial facilities. Our support team can be reached via phone, email, or through the Contact Us page during business hours.
How often can waste be collected?
We offer flexible collection schedules, including:
- Daily
- Weekly
- Bi-weekly
- Monthly
- Custom collection plans
What payment methods do you accept?
We accept a variety of payment methods, including:
- Mobile Money
- Bank Transfer
- Debit/Credit
- Cards
- Cash (where applicable)